How do you ship a car bought at Copart or IAA auction?
If you have purchased a vehicle through an online auction like Copart or IAA, the logistics are more rigid than a standard residential pickup. Before Ship Car Pros can dispatch a carrier to the facility, you must provide three specific pieces of information: the lot number, the gate pin, and your buyer number. Most importantly, the vehicle must be fully paid for, and the auction house must have marked it as "ready for release."
Carriers cannot simply show up and load; they must schedule an appointment within the auction's specific operating hours. This coordination often adds one to three days to the initial pickup timeline compared to a home pickup. Additionally, many auction vehicles are classified as inoperable. If the car does not start and drive, you must notify us upfront so we can send a carrier equipped with a winch. Having your payment confirmation and lot details ready ensures the driver isn't turned away at the gate.
